Our intent is for each customer to be 100% satisfied with our services. Returns and refunds are limited to the following situations:
1. Services received cannot be refunded
2. Refunds will only be considered if presented within 7 days of purchase or 7 days PRIOR to reservation date. Products can only be refunded if unused and in its orginal packaging. If product is opened or used it is possible that a restocking fee will be charged. Refunds can only be processed with receipt.
No refunds will be issued on reservations cancelled less than 7 days prior to the scheduled reservation.
3. No refunds are given for gift card orders.
4. Gift card orders are not exchangeable.